Seeking Treatment

Making the decision to seek treatment is brave, but can also be daunting.

We completely understand that when you're struggling with any physical or mental health condition, the effort required to actually get into treatment can often seem overwhelming. 

You can contact us anytime at The Sanctuary Byron Bay by telephone or email, and your journey to recovery may begin. Please know that your privacy is of the utmost importance to us and confidentiality is a key component of our treatment approach.

We will confidentially discuss and assess your presenting problem/s and determine what you hope to accomplish from treatment. You will be provided further details about the program including various options and program costs.

If for some reason you decide The Sanctuary Byron Bay is not suitable, we will endeavour to refer you elsewhere. We always encourage people to seek treatment, whether with us or elsewhere, and we have no hesitation in acknowledging more suitable options where appropriate.

Assessing Your Treatment Needs

Following your initial enquiry, a formal phone consultation may be scheduled with a senior clinician.

During this consultation, a more detailed assessment of your situation will be undertaken, and you will be given more specific program details and options. You will also be informed as to what outcomes might be achieved in certain time frames.

Any proposed program will be tailored to fit with your particular schedule and optimised to ensure your goals are achievable throughout your stay.

Members of your family or any significant others can also be invited to participate in some aspects of your program, but only where necessary and only on your approval. We may also discuss and assess any need for aftercare following your return home.

Following your assessment, you are welcome to take as much time as you need to consider and discuss your options with any of your current treating practitioners, your family, significant others and/or your friends.

You are under no obligation to proceed but when and if you wish to, all you need to do is call, and all the necessary preparations for a smooth and stress-free arrival will be made.

If you choose to proceed, and with your permission, we will also liaise with any of your current treating practitioners to better understand your treatment history and needs prior to your arrival.