Your First Day - Welcome to The Sanctuary Byron Bay
We appreciate that entering treatment can be harrowing and uncomfortable, particularly if you're feeling fragile, so we try to ensure you land softly.
On your first day, we make sure you are safe, comfortable and have enough space and time to acclimatise to your new surroundings.
Ideally you should plan to arrive at The Sanctuary late in the morning or during the early afternoon.This will allow ample time to complete admission procedures, any preliminary medical assessments, and for you to enjoy a massage and relax for the rest of the day.
If you need help to arrange connecting flights and transfers so you arrive at the recommended time, we will be only too pleased to assist you.
Generally your first day will unfold as follows:
- You will be greeted by our Client Services liaison, your on-duty Registered Nurse and your own personal chef;
- After completing some preliminary admission procedures, your nurse will conduct some basic observations: including blood pressure, temperature etc. Your nurse will stay with you for as long as necessary, but always at least for the next 12-24 hours to ensure you are well looked after during your first day;
- You will then be shown around your 'sanctuary' - your own private, discreet, comfortable home;
- We will help you unpack and settle in;
- Lunch will be prepared and served by your personal chef;
- Our doctor will arrive after lunch to conduct a more thorough medical assessment and to establish a clinical care plan for the following week. This is always under review alongside recommendations of other practitioners with your care plan responding to your changing needs.
- To help you relax, we usually schedule a massage or bodywork session in the afternoon.
- The rest of the day is at your leisure.
- Dinner is usually served in the early evening.
- If you are undergoing a detox, we ensure that we do our best to keep you calm, relaxed and pain-free. All withdrawal symptoms will be monitored and medication prescribed as required.
- After dinner, you can listen to some music, watch some television, read, go for a walk, or just do nothing.
- When you're ready to go to bed, we'll monitor your rest to make sure you're comfortable and safe throughout the night.
- You will never be alone during this crucial settling-in stage as your nurse or personal support staff will always be on hand. All personal staff are carefully chosen for their genuine warmth and for their skill and experience in providing comforting care.