The Sanctuary Byron Bay
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Taking Your First Step

Making the decision to seek treatment is brave, but can also be daunting. Sometimes when you're struggling with alcohol or substance abuse, depression, anxiety or any other mental health condition, the effort required to actually get into treatment can seem overwhelming. But your journey to recovery begins with just a simple phone call. 

You can contact The Sanctuary Byron Bay by telephone at +61 2 6639 8888 or by email at You can even complete our on-line Expression of Interest Form.

Your first point of contact at The Sanctuary will be with our Director, Dr. Robert Walsh or our Intake Manager, Barbara Ellan.  Dr. Walsh or Barbara will speak to you by telephone initially, to try to understand your presenting problem and to determine what you hope to accomplish from treatment. You will be provided further details about the program including any likely program costs.

If you decide The Sanctuary is not suitable, we will still endeavour to refer you elsewhere.  We always encourage people to seek treatment and we have no hesitation in acknowledging more suitable options where appropriate.

Following an initial enquiry, the next step is to have a comprehensive assessment by telephone.


“….I am thankful that the Sanctuary provides an alcohol rehab centre and rehabilitation program in such a private and luxury setting. Working in a large corporate environment with constant stress lead me to become a daily drinker but it was not until I got to the Sanctuary that I was able to admit that not only was I an alcoholic, but I was addicted to prescription medication as well. Thankfully the Sanctuary provides a rehabilitation program that treated both my addiction to prescription medication (valium) and also my alcoholism. Thank you to all at the Sanctuary……” GK 65 years old